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The Haiti earthquake in 2010 and the chaos that characterised the immediate response moved a consortium of companies to organise and develop a rapid response solution for global disaster relief and humanitarian missions. The solution is a public-private partnership between Luxembourg’s Ministry of Foreign Affairs, SES, HITEC Luxembourg and the Luxembourg Air Ambulance, and is supported by a number of operational and technical partners.
Emergency.lu provides communications support, connects and improves the first responses following humanitarian or natural disasters.
First deployed in South Sudan, the solution also assisted relief efforts after the devastation caused in central Philippines by Typhoon Haiyan, primarily through the restoration of connectivity to humanitarian workers and the deployment of Regular Deployment Kits.
More than 5,000 users have so far benefitted from the emergency.lu platform, which is a global public good provided to the worldwide Humanitarian Community by the Luxembourg Government.
In total, SES has performed six humanitarian aid missions and numerous additional demonstrations and training courses to civil protection and humanitarian aid organizations around the world in Mali, South Sudan, Venezuela, Nepal and the Philippines.