Managed Services

High-Performance Operations with Managed Services

SES Space & Defense provides our customers with a myriad of managed services to meet their mission requirements from SATCOM-as-a-Managed Service (SaaMS) to comprehensive enterprise managed services.

Sovereign mPOWER Services

Maintain control and autonomy

Sovereign Managed Services are SES Space & Defense operated services that may include terrestrial connectivity, gateway infrastructure, security enhancements, and other user-desired capabilities. These services employ self-defined remote terminal hardware in terms of antenna (characteristics and performance) and waveform, and give users the flexibility to architect their networks in a mission-optimal manner. As with all mPOWER services, throughput is committed, uncontended, and service levels are guaranteed.

Sovereign Managed Services

Land - Sovereign Managed Fixed

Fiber performance delivered wirelessly

Dedicated high-throughput, low latency, network connectivity optimized for fixed forward operating bases, enduring disaster recovery efforts, remote operations, or continuity of operation (COOP).  O3b mPOWER delivers fiber-like connectivity to the tactical edge with unprecedented performance, flexibility, and control.

Performance at the tactical edge

Performance

Get guaranteed, uncontended, high-throughput, low latency connectivity, with speeds measured in Gbps from a single-user terminal that you can define and manage.

Control

Employ hardware that is interoperable with other Department of Defense (DoD) systems like Wideband Global SATCOM (WGS), utilize custom waveforms, and select from various terrestrial connectivity options from Hybrid Sovereign Gateways (HSG) or government-owned sovereign gateways, to deploy desired network topologies.

Resilience

Easily augment DoD geostationary architectures with advanced and interoperable Non-Geostationary Orbit (NGSO) solutions.

Land – Communications On The Pause (COTP)

Rapidly deployable, regionally transportable fiber-like wireless services.

Mission scalable throughput, low latency, network connectivity, optimized for rapid deployment and transitory operation, temporary disaster recovery efforts, network restoration, or testing.  O3b mPOWER delivers fiber-like connectivity to the tactical edge with unprecedented performance, flexibility, and control.

COTP at a glance

Performance

Achieve guaranteed, uncontended, low latency data throughput connectivity from a user terminal that you can define and manage.

Control

Employ interoperable hardware with other Department of Defense (DoD) systems like Wideband Global SATCOM (WGS), utilize custom waveforms, and select from various terrestrial connectivity options from Hybrid Sovereign Gateways (HSG) or government-owned sovereign gateways, to deploy desired network topologies.

Resilience

Easily augment DoD geostationary architectures with advanced and interoperable Non-Geostationary Orbit (NGSO) solutions.

Transportability

Enable your network to flex geographically within an operational region as needs evolve, requiring user terminal asset repositioning.

Land – Communications On The Move (COTM)

On-the-go connectivity

SES Space & Defense delivers Command & Control (C2) or Internet backhaul connectivity to land-based mobile units, enabling mobile Theatre Operational Center (TOC) operation remotely via SES’s global satellite fleet.

COTM at a glance

Performance

Get guaranteed, uncontended, low latency connectivity for consistent performance in on-the-move operational environments.

Control

Employ hardware that is interoperable with other Department of Defense (DoD) systems like Wideband Global SATCOM (WGS), utilize custom waveforms, and select from various terrestrial connectivity options from Hybrid Sovereign Gateways (HSG) or government-owned sovereign gateways, to deploy desired network topologies.

Resilience

Easily augment DoD geostationary architectures with advanced and interoperable Non-Geostationary Orbit (NGSO) solutions.

Mobile

Bring your network on-the-move for optimal C2 or Internet connectivity at the speed of your mission.

Aero

Unlocking the strategic edge: the power of intelligence, surveillance, and reconnaissance for informed decision-making

Address ever-increasing, guaranteed-throughput, and low latency application demands for Intelligence, Surveillance, and Reconnaissance (ISR) and C2 missions with a constellation specifically architected to fulfill those requirements.  Extend aero into the Low Earth Orbit (LEO) arena with real-time relay services and resilient multi-orbit routing to provide decision-makers with timely and actionable information anywhere, anytime.

Aero at a glance

Open Architecture

Integrate your desired user terminals and waveforms to enable optimized performance for a given operational environment.

Multi-Domain Networking

Enable complete integration of your network across land, air, sea, and space for multi-domain dominance.

Resilience

Easily augment Department of Defense (DoD) geostationary architectures with advanced and interoperable Non-Geostationary Orbit (NGSO) solutions

Maritime

Fiber-like, wireless connectivity across the high seas.

Enterprise-level solution delivering unparalleled performance and operational flexibility to support unique maritime operations on a scalable and global basis.

Maritime at a glance

Performance

Unrivalled link performance with inherent anti-jam properties, including user-defined small and mobile beam laydowns with added geolocation obfuscation capabilities.

Flexibility

Utilize government-preferred hardware and waveforms for mission-specific applications.

Control

Land traffic to and from where you want and deploy public or private network topologies.

Commercial Managed mPOWER Services (C3)

Make high-speed, low latency, remote connectivity simple

Commercial Managed Services are SES-defined and operated satellite connectivity offerings that include terrestrial connectivity and gateway infrastructure.

Commercial Managed Services enable quick, reliable connectivity for users who can accept user terminals from a pre-defined menu of full-stack integrated solutions. Commercial Managed Services originate from SES commercial gateways. As with all mPOWER services, throughput is committed, uncontended, and service levels are guaranteed.

Land – Commercial Managed Fixed

Fiber-like connectivity at the edge

Dedicated high-throughput, low latency, network connectivity, optimized for disaster recovery efforts, remote operations, or continuity of operation (COOP).  O3b mPOWER delivers fiber-like connectivity to the tactical edge with unprecedented performance, flexibility, and control.

Land - Commercial Managed Fixed at a glance

Performance

Get guaranteed, uncontended, high-throughput, low latency connectivity, with speeds measured in Gbps from a single-user terminal that you can define and manage.

Simplicity

Enjoy high-speed enterprise grade commercial Internet connectivity, choosing from a selection of SES-defined fixed enterprise user terminals.

Reliability

SES manages every aspect of service delivery to ensure Service Level Agreements are met and maintained.

Aero – Commercial Managed

Fiber-like, wireless connectivity at new heights

Address ever increasing, guaranteed-throughput, and low-latency application demands of commercial aviation with a constellation specifically architected to fulfill emerging customer experience needs.  Extend aero into the Low Earth Orbit (LEO) arena with real-time Earth Observation relay services and resilient multi-orbit routing.

Aero - Commercial Managed at a glance

Uncontended

Disadvantaged terminals required for aviation integration present challenges in delivering maximum network connectivity, especially in bandwidth-sharing networks. Employing dedicated, uncontended satellite capacity allows customers to enjoy a quality user experience.

Enterprise-Grade

High-throughput, low latency, and consistent performance are hallmarks of mPOWER aero services.

Maritime – Commercial Managed

Fiber-like, wireless connectivity across the high seas

A fully managed and supported solution delivering unparalleled high-performance connectivity supporting various applications used by ships at sea.

Maritime - Commercial Managed at a glance

Performance

Leverage uncontended high performance, low latency connectivity, measured in Gbps to a single ship, unthrottled for maximum shipboard connectivity. Enable fiber-like connectivity for operational systems, HD video conferencing, secure Internet, Cloud, and QoL applications, including voice, live video, Internet, gaming, social media, and streaming video.

Coverage

Scale your network with service globally +/- 50° latitude on O3b mPOWER and operating regional portability.

Time & Budget

Utilize SES gateways strategically located globally and 24/7 network management & support.

Managed Enterprise Services

Flexible, Cost Effective, & Low-Risk

SES Space & Defense uses industry best practices to create custom enterprise frameworks capable of supporting next-generation capabilities for mission-critical customer requirements. Utilizing best of class services and solutions through our trusted partner network, we provide full life-cycle optimization within the enterprise IT environment.

Our dedicated program management office and subject matter experts support technology and best value solutions that allow our customers to achieve their missions efficiently and within well-managed enterprise infrastructures.

SES Space & Defense produces transformational results, where mission success is measurable, implementation is risk-averse, and solutions reduce customer cost.

Our approach includes a flexible total support solution that has the capability, capacity, and qualifications to perform all levels of enterprise IT services.

Cyber Security

Elevating Security in a Connected World

Cyber security is integrated into all aspects of SES Space & Defense’s ICT Ecosystem. SES Space & Defense is operating under a government issued Authority to Operate (ATO) and Authority to Connect (ATC) and is in full compliance with the Risk Management Framework (RMF) moderate, moderate, high (MMH) security categorization for confidentiality, integrity, and availability.

Security Operations Services

24x7x365 computer network defense monitoring

Digital forensics

Network analysis and reporting

Activity logging and trend analysis reporting

Vulnerability assessment, system scanning, problem investigation

Governance, Strategy & Compliance

Audit and compliance reporting

Subject Matter Expert (SME) advisory and support services

Security Technical Implementation Guide (STIG) management

Certification & Accreditation (C&A)

Authority to Operate (ATO) / Authority to Connect (ATC)

Training, Education & Awareness

Information Technology Infrastructure Library (ITIL)

Risk Management Framework (RMF)/ DoD Information Assurance Certification and Accreditation Process (DIACAP)

Standard Operating Procedure (SOP) best practices

Global Network Operations Security Center (GNOSC)

Unparalleled Network Stability

SES Space & Defense’s Global Network Operations Security Center (GNOSC) is the centralized hub and nucleus of the ICT Ecosystem for monitoring, managing, and securing our end-to-end global network infrastructure. Our team of expert technicians and engineers maintain the availability, integrity, and confidentiality of network operations, traffic routing, troubleshooting, and security of our ground and space assets. Our world-class life-cycle support is embedded in every solution to provide constant performance and end-user satisfaction.

Network Monitoring

Comprehensive end-to-end monitoring and control of terrestrial core, teleports, satellite bandwidth, remote very small aperture terminals (VSAT), back-haul, and security

Daily, weekly, monthly availability/performance reports

24x7x365

Help-Desk Services

English speaking operators open, track, and report all trouble tickets

Immediate response to alarms and customer calls/emails

Tier I, II, III capabilities 24x7x365

Trouble Ticket System

Administration, tracking and resolution

Enterprise tools

Managed by Network Operations Center (NOC)/help desk

Visible to customer

Phone/email communication back-up to customer

Network Design, Build & Maintenance

Local Area Network/Wide Area Network (LAN/WAN) equipment, cabinet/rack and hardware integration, maintenance, and configuration troubleshooting

Wi-Fi Campus/Forth Generation (4G)/Long Term Evolution (LTE)

Inside/Outside Plant Network Infrastructure

Network engineering

On-Site/Remote Operations & Maintenance (O&M)

Managed Applications

Broadband IP networks

Cloud

Virtual Private Network (VPN)

Public telephone

Voice over Internet Protocol (VoIP)

DISN Services

Video Teleconferencing (VTC)

Full Motion Video (FMV)

Machine to Machine (M2M)

Monitoring & Technical Support

Software as a Service (SaaS) network monitoring

Help desk with Tier I, II, and III support

Automated ticketing and custom performance reports

Discreet Networks

Providing Anonymity for Mission-Critical Voice, Video, and Data

SES Space & Defense Discreet Networks integrate circuit management of public and private leased lines with a global architecture that is tailored to the customers’ specific requirements, creating a personalized level of security that maintains the confidentiality and integrity of mission-critical voice, video, and data circuits.

Authorized Users

Safely share vital information in real time

Securely connect to distributed databases, cloud or private enclaves

Secure remote office and mobile worker interactions

Enterprise Managed Attribution

Personalized and tailored circuit management with anonymous, untraceable sacrificial nodes throughout the world

On-demand project management and engineering support

Un-throttled colorless core and Tier 1 Internet access

Network Operations Services

Firewall Services

Microwave Network Design

Wi-Fi Tactical Services

HIPAA Complaint services

5G Tactical Networks

VoIP Services

Data Center Services

DoDIN Connectivity

Cloud Services (AWS/Azure)

Tier I Internet Access

Virtualized Computing services

Field Service Representatives

We go where you go

SES Space & Defense’s field team is committed to serving communities at home and abroad, whether it’s alongside our service members in theater, ensuring they are always connected to their commands and families, or providing onsite support to keep remote and rural communities connected.